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11.08.2024
Call Center Workforce Manager
Riyadh
... communications. This requires a deep understanding of call center operations and emerging industry trends.ResponsibilitiesOperate the particular software and platforms adopted to facilitate the WFM process (analytics, forecasting, scheduling, tracking, and reporting).Oversee real-time workload, ...
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Majorel KSA
11.08.2024
Customer Service Quality Specialist
Riyadh
... imilarly excellent treatment.Responsibilities:Establish and refine internal standards for support and call center quality assurance.Review a selection of support agents’ interactions across various channels (calls, emails, chats, etc.).Evaluate support engagements against predetermined quality ...
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Majorel KSA
19.07.2024
HR Manager
Riyadh
»Effectively manage & execute outbound prospecting initiatives.»Conduct high-level discovery conversations in target accounts.»Meet or exceed SDR sourced Sales Accepted Leads SAL volume targets.»Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to ...
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Majorel KSA
24.08.2024
Customer Service Quality Manager
Riyadh
This is a Customer Service Quality Manager position based in Riyadh, Saudi Arabia. As a Customer Service Quality Manager, you will be responsible for ensuring the highest level of customer satisfaction by overseeing and improving the quality of customer service operations. You will play a critical ...
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Majorel KSA
Yesterday
Team Leader/ قائد فريق
Riyadh
As a Team Leader in Riyadh, Saudi Arabia, you will be responsible for leading and managing a team to achieve organizational goals and deliver exceptional results. You will play a crucial role in ensuring the successful execution of projects and driving the team towards ...
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Majorel KSA
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