Duties and Responsibilities:Research emerging technologies to equip management analyzing improvement plans.Oversee installation and configuration for new systems based on requirements.Conduct comprehensive and regression testing to ensure expected outcome.Responsible for drafting system guidelines and manuals for the organization.Conduct training sessions and workshops on system processes.Identify best practices and provide technical support for activities throughout Systems Development Lifecycle (SDLC) phases.Must possess knowledge and understanding of ITIL standards. Ability to utilize ITSM software for deliverables.Should follow a can-do attitude for any other task required by ICT Management.Main Competencies and Qualities:5-8 years of relevant experience, not necessarily in technology.Basic knowledge of data processing, hardware platforms, and enterprise software applications.Technical experience with systems networking, databases, web development, and user support.Understanding in Database design.Good working knowledge skills with Microsoft Office Products.Strong analytical and problem-solving skills.Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities.Willingness to work occasionally outside of normal business hours.Excellent English oral and written communication skills.Graduate degree in computer science or related field or a combination of related experience and education.A results-oriented individual who thrives working in a fast-paced environment.Education Background:Bachelor’s degree in Computer Science, Information Technology, or equivalent.Experience:5-8 years of relevant experience.#J-18808-Ljbffr