28.08.2024
After Sales Service Supervisor
Olayancareer
Saudi Arabia, Riyadh
Select how often (in days) to receive an alert: Create AlertSub Department: Sales & Marketing - After SalesNumber of Openings: 1Role PurposeImproved service for business customersJob Accountabilities & ActivitiesProject management: Monitoring the performance of projects for the business sector and preparing reports for this task.Evaluation: Inventory and solve customer problems and assess the level of service provided to the client and prepare reports for this task.Staff management: Monitor staff performance and prepare reports for this task.Follow-up operations: Monitor the follow-up of ATM cards, insurance cards, Iqama cards accommodation, etc.Development & organization: Develop and organize the section by improving procedures, restructuring the department and preparing reports for this task.Performance indicators: Develop criteria to measure the performance indicators of the department and to measure the quality of the submission and prepare reports for this task.Payments follow-ups & Collection: Monitoring the following up with the monthly invoice payments of business clients and collecting customer payments.Delivery of workers: Managing delivery workers to customers and receiving workers who return from customers.Education & CertificationsBachelor's degree in Business Administration.#J-18808-Ljbffr
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