Company Description Sofitel Al Hamra Beach Resort Job Description Proactively manage a pre-determined number of key accounts/key prospects and other active accounts to ensure maximum production to meet set target. Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is done in a timely manner. Proactively prospect new accounts for Sofitel Al Hamra Beach Resort and follow the sales process through to convert into ‘producing’ accounts. Take personal responsibility to ensure that all accounts are properly updated in the system and that the system is utilized to its full capacity. Maintain up-to-date activity and rate information for each account. Actively support both the Assistant Sales Manager and Sales Coordinator to carry out their roles effectively (i.e., by ensuring there are enough sales kits available for the week). Communicate client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service. Ensure accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client. Ensure property rate sheets are accurate at all times. Communicate any obstacles to completing action plans to the Director of Sales - Leisure. Arrange and manage familiarization/educational trips in line with business needs. Be flexible and carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs. #J-18808-Ljbffr