Call Center Agent Jobs in Ras Al Khaimah | GRAND MERCURE Jobs For More Top Organization Jobs Click Here Description: Call Center AgentProvides paging services for hotel guests and employees Knows what action to take when an emergency call is required Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed:/ Job Responsibilities: Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard orsystem. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-upcall requests and performs wake-up call services. Provides information about hotel services to guests. Understand the telephone operator board or switchboard operations. #J-18808-Ljbffr