Job Description We are currently looking for dynamic and self-motivated Food&Beverage professionals who want to move their careers forward. Position: Head Bartender / Head Bartendress Responsibilities: Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel. Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring, and up-selling. Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. Work towards the timely setup of the bar areas and the completion of all mise en place works, in line with the opening hours. Delight the guest by offering trend-setting and innovative products and services; contribute to sales activities and assist in maximizing revenue. Prepare Store requisitions and Bar requisitions. Handle guest complaints directly or refer them to the Bar Manager. Extend prompt services to all guests and treat guests and colleagues in a courteous manner. Skills, Education, Qualifications&Experiences: You should ideally have a diploma/degree in hospitality or vocational training in food&beverage and a minimum of two years experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal skills, are essential. Flamboyant bartending skills coupled with thorough knowledge about all types of wines, liquor, and cocktails are an advantage. Previous experiences in minor leadership and supervisory roles are a definite plus. Knowledge&Competencies: The ideal candidate will be a well-presented, smart in appearance, and well-groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast-paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing the following additional competencies: Understanding Hotel Operations Effective Communication Planning for Business Supervising People Understanding Differences Supervising Operations Teamwork Adaptability Customer Focus Drive for Results #J-18808-Ljbffr