25.08.2024
Field Service Engineer
Alfa Laval Mid Europe GmbH
South Africa, Johannesburg
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Job Description - Field Service Engineer The position will be responsible for the preventive maintenance, repair, fault diagnosis, and on-site servicing of Alfa Laval equipment, namely Decanters, Separators, and Plate heat exchangers. The Service Engineer will be required to work across the region - envisaged travel will be 2-3 weeks per month. Key Responsibilities&Objectives The position will be responsible for commissioning, troubleshooting, preventive maintenance, audits, and on-site servicing of Alfa Laval equipment at customer sites such as: Commissioning and troubleshooting high-speed separators, fresh water makers, and heat exchangers on board ships. Troubleshooting of electrical/PLC controls (EPC controls, 2 touch, Basic&Plus controls) associated with Alfa Laval equipment. Decanters used in food/wastewater applications. Executing audits and maintenance activities related to service agreements. Training customer crew on the operation of Alfa Laval equipment. Preparation of service/audit reports with technical recommendations. Safety-conscious “Think – Act – Behave Attitude.” Ad hoc participation in service projects. We are looking for candidates with strong problem-solving skills who work structured and quality-conscious to provide our customers with a high level of service. It is important that you are flexible, independent, robust, and thrive in a very active environment with much travel activity – acting as part of a dynamic team with colleagues around the region. Candidates with past marine industry experience and high skills in troubleshooting of high-speed separators (PX Range, GT, Alcap types) and heat exchangers are preferred. Should be sound in reading electrical drawings and capable of independent troubleshooting of electrical control panels. Workplace&Hierarchy The position is in Johannesburg, Service Centre South Africa, and the work area is mainly focused on the installed base across South&East Africa. The position will be reporting to the Field Service Team Manager located in Johannesburg. Candidate Profile A self-starter who is hardworking. Customer-centric approach. Ability to work well both within the team and independently. Ability to work well as part of a regional team within a matrix organization. Ability to multitask, work to deadlines, people-oriented&thriving in a multicultural environment. Ability to prepare high-quality technical reports. Dynamic, persistent, reliable, and goal-oriented. Willingness to travel and work across the region on field service jobs whenever needed. Previous working experience in food and process industries. Background An engineering graduate preferably in marine/mechanical/electrical or relevant technical educational background. Minimum 6-8 years of experience in high-speed and rotating equipment used in industries. Application knowledge in food and wastewater is an added advantage. Strong skills in working with electrical, PLC, and controls. Strong communication skills in English (spoken and written) are essential, along with an understanding of Microsoft Office products. Driving license is required. #J-18808-Ljbffr
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