03.09.2024
Field Service Engineer
Alfa Laval
South Africa, Johannesburg
Job Description - Field Service EngineerThe position will be responsible for the preventive maintenance, repair, fault diagnosis, and on-site servicing of Alfa Laval equipment, namely decanters, separators, and plate heat exchangers. The Service Engineer will be required to work across the region - envisaged travel will be 2-3 weeks per month.Key Responsibilities & ObjectivesCommissioning, troubleshooting, preventive maintenance, audits, and on-site servicing of Alfa Laval equipment at customer sites.Commissioning and troubleshooting high-speed separators, fresh water makers, and heat exchangers on board ships.Troubleshooting of electrical/PLC controls associated with Alfa Laval equipment.Decanters used in food/wastewater applications.Executing audits and maintenance activities related to service agreements.Training customer crew on the operation of Alfa Laval equipment.Preparation of service/audit reports with technical recommendations.Safety-conscious “think-act-behave” attitude.Ad hoc participation in service projects.Strong problem-solving skills, structured and quality-conscious approach to provide high-level service.Flexibility, independence, robustness, and ability to thrive in a dynamic team environment with significant travel activities.Preferred candidates with past marine industry experience and high skills in troubleshooting high-speed separators and heat exchangers.Ability to read electrical drawings and independently troubleshoot electrical control panels.Workplace & HierarchyThe position is in Johannesburg, Service Centre South Africa, focusing on the installed base across South & East Africa. Reporting to the Field Service Team Manager located in Johannesburg.Candidate ProfileA self-starter who is hardworking.Customer-centric approach.Ability to work well both within the team and independently.Ability to work as part of a regional team within a matrix organization.Ability to multitask, work to deadlines, people-oriented, and thrive in a multicultural environment.Ability to prepare high-quality technical reports.Dynamic, persistent, reliable, and goal-oriented.Willingness to travel and work across the region on field service jobs whenever needed.Previous working experience in food and process industries.BackgroundAn engineering graduate, preferably in marine/mechanical/electrical or relevant technical educational background.Minimum 6-8 years of experience in high-speed and rotating equipment used in industries.Application knowledge in food and wastewater is an added advantage.Strong skills in working with electrical, PLC, and controls.Strong communication skills in English (spoken and written), along with an understanding of Microsoft Office products.Driving license is required.#J-18808-Ljbffr
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