16.04.2024
Claims Handler Durban
Huntswood
South Africa, Durban
These jobs were popular with other job seekers Job Overview Import new claims the system portals, and/or manually upload Conduct AskCue PI and Cache checks on all appropriate claims Allocation of new claim files to claims handlers in accordance with guidelines. Allocating Vulnerable Road User (VRU) claims to nominated claims handlers. Filter MI received from claims insight team suitable for use in Rolling Reviews and distribute accordingly. Make payments to TPIs who are party to the subrogation agreement via the verify portal. Make payments on any bordereaux/ bulk payment arrangements to suppliers. Conduct initial enquires on TPI Direct Claimants (including phone call /initial letter) Identify and communicate urgent tasks to team leaders and PI handlers. Request and subsequently manage CRU certificates and notify DWP upon settlement/closure. Manage through to settlement - Tariff only whiplash claims with or without associated losses; to include running medical assessment through COA or valuing against defined matrix. Provide ad hoc support to PI claims handlers and team leaders. To adhere to and consider all regulatory requirements at all times, including consumer duty DPA and AML To be compliant with health and safety policies at all times. To ensure compliance with company and other relevant standards/regulations at all times. Job Overview You will be responsible in undertaking general administration and claims handling duties for the Personal Injury Claims department within a timely manner and in line with company procedures. Job Responsibilities Import new claims the system portals, and/or manually upload Conduct AskCue PI and Cache checks on all appropriate claims Allocation of new claim files to claims handlers in accordance with guidelines. Allocating Vulnerable Road User (VRU) claims to nominated claims handlers. Filter MI received from claims insight team suitable for use in Rolling Reviews and distribute accordingly. Make payments to TPIs who are party to the subrogation agreement via the verify portal. Make payments on any bordereaux/ bulk payment arrangements to suppliers. Conduct initial enquires on TPI Direct Claimants (including phone call /initial letter) Identify and communicate urgent tasks to team leaders and PI handlers. Request and subsequently manage CRU certificates and notify DWP upon settlement/closure. Manage through to settlement - Tariff only whiplash claims with or without associated losses; to include running medical assessment through COA or valuing against defined matrix. Provide ad hoc support to PI claims handlers and team leaders. To adhere to and consider all regulatory requirements at all times, including consumer duty DPA and AML To be compliant with health and safety policies at all times. To ensure compliance with company and other relevant standards/regulations at all times. Job Requirements Minimum of Grade 12/Matric qualification of equivalent NQF level 4 qualifcation Experience of working in an administrative role Previous experience in the motor insurance industry Experience of working in a insurance claim’s environment preferred Required Skills Excellent time management and organization skills with the ability to prioritize own work Good level of communication skills, both verbal and written Good Microsoft Office Skills (outlook, Word, Excel) Core Behaviour Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are: Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special." Duties&Responsibilities See Description Desired Experience&Qualification See Description HR Services, Recruitment&Selection These jobs were popular with other job seekers #J-18808-Ljbffr
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