About the Role Sales Assistant at Under Armour will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service. Core Responsibilities: Describes product features and benefits; demonstrates the use and handling of the product. Educates clients on brand quality standards and specifications. Advises customers on product ranges best suited to their needs; answers customers’ queries to help them make a decision on the purchase. Provides information to customers on warranties, features, specifications, maintenance, and care of products. Ensures customers’ needs are met, complaints are resolved (or escalated), and customer service provided is of exceptional standard. Maintains awareness of new product launches, promotional events, and sales. Achieves sales targets by using sales techniques, up-selling, and cross-selling. Ensures promotions and pricing are accurate and in line with company standards and policies. Computes sale prices and discounts as applicable; maintains sales records. Receives and processes cash, changes, and credit payments and generates invoices and receipts. Operates as a cashier and is consistently accurate in money handling (if applicable). Follows the store’s after-sales processes and ensures full adherence to repair/return policies and procedures. Adheres to loss prevention, inventory controls, and standard operating procedures of the company. Provides assistance in store merchandising in product placement and arrangement. Ensures the highest standards of housekeeping and grooming etiquettes are maintained in store at all times. #J-18808-Ljbffr