General Manager - Staybridge Suites, Al KhobarHotel: Al Khobar (DHASB), King Fahd Road, 77065As General Manager, you will manage the day-to-day leadership and direction of the hotel, maximizing sales and revenue while driving financial returns. You’ll take ownership of the development of your people, execute on brand standards, and build awareness of the hotel and brand within the local area.Key AccountabilitiesPeopleDevelop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.Develop, implement, and monitor team member succession planning to ensure future bench strength.Establish performance and development goals for team members and provide mentoring, coaching, and regular feedback to enhance performance.Oversee HR related actions in accordance with company rules and policies.Guest ExperienceDemonstrate brand citizenship by maintaining compliance with all required brand and service standards.Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations.Speak to guests – ask for their feedback and build relationships.Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.Analyse financials to drive revenues, future profitability, and maximum return on investment.Use distribution channels and technology platforms to drive revenue and maximise market share.Lead capital plans and asset management initiatives, including working with owners to maintain or improve the property’s market leadership position.Responsible BusinessEnsure a safe and secure environment for guests, colleagues, and hotel assets.Act as a public relations representative to raise awareness of the hotel and brand in the local community.Drive team member involvement in community organisations, activities, and businesses.Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.Perform other duties as assigned. May also serve as manager on duty.Key Skills & ExperiencesBachelor’s degree / higher education qualification / equivalent in Hotel Administration or Business Administration.Five to ten years of prior hotel management experience, or equivalent combination of education and experience.Experience required may vary based on size and complexity of operation.Must speak fluent English.#J-18808-Ljbffr