Responsibilities: Check the guest arrival reports in advance of VIP Guest check-in and coordinate with Housekeeping on room allocations for VIP guests. Be responsible for special room assignments and suite occupancies. Welcome and fulfill the check-in process of VIP Guests, including serving as an escort to the Executive Lounge and VIP Guest room. Ensure all VIP rooms meet the highest quality standards and include all requested amenities before VIP Guest arrival. Manage the Guest Relations Desk in the hotel lobby. Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements. Maintain the inventory of Guest amenities. Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events. #J-18808-Ljbffr