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15.09.2024
Customer Lifecycle Management (CLM) Manager
Riyadh
... sales, and customer success teams to ensure alignment and execution of lifecycle strategies.Customer Engagement and Retention:Design and execute customer engagement programs, including onboarding, education, and loyalty initiatives.Monitor and analyze customer retention metrics to identify ...
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MBC group
09.09.2024
Security Supervisor
Riyadh
... standards. Assist in internal and external audits related to security operations. Implement corrective actions based on audit findings. Act as the primary point of contact for security matters within the assigned area. Coordinate with other departments and external partners to ensure seamless ...
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MBC group
09.09.2024
Contact Center Agent
Riyadh
Responsibilities:Handle inbound and outbound calls, providing exceptional customer service.Respond to customer inquiries via email and social media in a timely and professional manner.Resolve customer issues and escalate cases when necessary to ensure satisfaction.Maintain accurate records of ...
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MBC Group
09.09.2024
Product Owner
Riyadh
... standards.Excellent knowledge of user-centric design principles.Team spirit and good communication abilities.Strong organizational and time management skills with the ability to prioritize effectively.Ability to stick to timelines and measure progress during development.Ability to work ...
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MBC Group
09.09.2024
Product Owner - Payments & Subscription Management
Riyadh
OverviewAs a Product Owner on the TV Platforms Product team, you will be instrumental in enhancing customer experience. Your role will involve leading payment gateway integrations, managing subscriber management requirements, optimizing the customer lifecycle to boost conversions, and refining ...
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MBC group
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