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24.08.2024
Customer Service Quality Manager
Riyadh
This is a Customer Service Quality Manager position based in Riyadh, Saudi Arabia. As a Customer Service Quality Manager, you will be responsible for ensuring the highest level of customer satisfaction by overseeing and improving the quality of customer service operations. You will play a critical ...
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Majorel KSA
19.08.2024
Operation Manager
Riyadh
... imize resources to maximize productivity and minimize costs.Coordinate and collaborate with other departments to ensure smooth and efficient operations.Provide leadership and guidance to the operations team, including training and development opportunities.Minimum Requirements:Minimum of 5 ...
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Majorel KSA
02.08.2024
Team Leader/ قائد فريق
Riyadh
As a Team Leader in Riyadh, Saudi Arabia, you will be responsible for leading and managing a team to achieve organizational goals and deliver exceptional results. You will play a crucial role in ensuring the successful execution of projects and driving the team towards ...
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Majorel KSA
Today
Customer Service Quality Specialist
Riyadh
... imilarly excellent treatment.Responsibilities:Establish and refine internal standards for support and call center quality assurance.Review a selection of support agents’ interactions across various channels (calls, emails, chats, etc.).Evaluate support engagements against predetermined quality ...
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Majorel KSA
Today
Call Center Workforce Manager
Riyadh
The call center workforce manager role is pivotal in call center management. They are meant to drive optimal productivity within a multi-site, multi-skilled, 24/7 call center setup.This role centralizes forecasting, scheduling, and intraday performance management. Its ultimate purpose is to ensure ...
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Majorel KSA
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