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12.01.2024
Cisco Customer Success Manager - Logicom Public - Riyadh, Saudi Arabia - 5-10 years experience
Riyadh
... imilar degree is desired.A minimum 5 years’ experience in consulting customer facing role or a Presales or IT Architect role, ideally with a System Integrator, Tech or SaaS based company.Familiar with Cisco IT solution offerings and the value that CX can offer (desirable).Cisco CCNP, Cisco CSM ...
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Logicom Public Ltd
02.08.2024
Team Leader/ قائد فريق
Riyadh
As a Team Leader in Riyadh, Saudi Arabia, you will be responsible for leading and managing a team to achieve organizational goals and deliver exceptional results. You will play a crucial role in ensuring the successful execution of projects and driving the team towards ...
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Majorel KSA
11.08.2024
Customer Service Quality Specialist
Riyadh
... imilarly excellent treatment.Responsibilities:Establish and refine internal standards for support and call center quality assurance.Review a selection of support agents’ interactions across various channels (calls, emails, chats, etc.).Evaluate support engagements against predetermined quality ...
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Majorel KSA
11.08.2024
Call Center Workforce Manager
Riyadh
The call center workforce manager role is pivotal in call center management. They are meant to drive optimal productivity within a multi-site, multi-skilled, 24/7 call center setup.This role centralizes forecasting, scheduling, and intraday performance management. Its ultimate purpose is to ensure ...
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Majorel KSA
24.08.2024
Customer Service Quality Manager
Riyadh
This is a Customer Service Quality Manager position based in Riyadh, Saudi Arabia. As a Customer Service Quality Manager, you will be responsible for ensuring the highest level of customer satisfaction by overseeing and improving the quality of customer service operations. You will play a critical ...
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Majorel KSA
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