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19.08.2024
Operation Manager
Riyadh
... imize resources to maximize productivity and minimize costs.Coordinate and collaborate with other departments to ensure smooth and efficient operations.Provide leadership and guidance to the operations team, including training and development opportunities.Minimum Requirements:Minimum of 5 ...
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Majorel KSA
11.08.2024
Call Center Workforce Manager
Riyadh
... communications. This requires a deep understanding of call center operations and emerging industry trends.ResponsibilitiesOperate the particular software and platforms adopted to facilitate the WFM process (analytics, forecasting, scheduling, tracking, and reporting).Oversee real-time workload, ...
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Majorel KSA
11.08.2024
Customer Service Quality Specialist
Riyadh
... imilarly excellent treatment.Responsibilities:Establish and refine internal standards for support and call center quality assurance.Review a selection of support agents’ interactions across various channels (calls, emails, chats, etc.).Evaluate support engagements against predetermined quality ...
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Majorel KSA
Yesterday
Customer Service Quality Manager
Riyadh
This is a Customer Service Quality Manager position based in Riyadh, Saudi Arabia. As a Customer Service Quality Manager, you will be responsible for ensuring the highest level of customer satisfaction by overseeing and improving the quality of customer service operations. You will play a critical ...
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Majorel KSA
19.08.2024
Operation Manager
Riyadh
... imize resources to maximize productivity and minimize costs. Coordinate and collaborate with other departments to ensure smooth and efficient operations. Provide leadership and guidance to the operations team, including training and development opportunities. Minimum Requirements: Minimum of 5 ...
More »
Majorel KSA
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